Hello

ST Mastering is an online recording studio service. We are specialists in the field of online audio mastering, mixing, production and forensic services. Our craft is reliant on technology and each project comes down to human choice & responsibility. When we work on a project, our aim is to make the listener feel directly connected to your product. We are a leading provider in delivering high resolution, online audio mastering services worldwide. ST Mastering has built a strong body of work with hundreds of talented clients, businesses, artists, DJs, bands including major & independent record labels. Every job is assessed prior to confirming a booking. We’re not afraid to turn down a job today to gain a client tomorrow. Get in touch with us now to discuss your project.

End User Terms

These Terms and Conditions alone apply to all facilities hired and services rendered by ST Mastering for the Client and shall prevail over any terms and conditions put forward by the Client unless otherwise expressly agreed in writing by ST Mastering. The Client may only book the Studio(s) for the purpose of instructing ST Mastering to make and deliver the work in accordance with the Agreement and not for any other purpose unless otherwise expressly agreed in writing by ST Mastering.

Accounts

We accept credit cards, Paypal, Skrill, Bitcoin and bank transfer. ST Mastering subscriptions are for individual, group and record label use. We permit the use of shared accounts with individuals, groups and organisations (For now) Our subscription service accounts suit the needs of clients who are involved in professional and long term projects. In return for a subscription account you receive an enhanced lower fee. Subscription accounts are valid only with an active re-occurring payment. If you cancel your subscription or payment fails and you still have a remaining allowance then, your remaining allowance is calculated at the per original value of a single master. All masters must be used within 3 months of an inactive subscription. You may cancel your subscription at anytime. All services are non refundable. ST Mastering does not provide refunds for any partial months or years if you decide to cancel.

Privacy

ST Mastering is committed to ensuring that your privacy is protected at all times. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. What we collect: Email address & audio mastering material. What we do with the information: Your email may be used for contacting you in reference to working with you & your source audio material provided to us. We may use it to contact you to send promotional email news about special offers and new services. We may use your comments about feedback and may use comments in future marketing. Your email is never disclosed, passed on or sold to any 3rd party. Security: We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your information. Your audio work complies with strict data protection procedures to prevent unauthorised access at all times. By using our website you fully agree to the use of cookies. We use google analytics traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs and ease of use. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

ST Mastering makes no representation or warranty that it shall retain any materials once the requested work has been signed off and the relevant materials downloaded by you. We therefore cannot be held responsible for any partial or complete loss of any materials. Without prejudice to the foregoing, you give ST Mastering permission to retain and/or archive copies of materials by you.

You solely own or otherwise control all of the rights to the Material that you submit to the Website and that you are not prohibited from submitting the Materials to ST Mastering by any other agreement or obligation;

You agree not to

Upload, post or disseminate any information or Material in any manner that infringes any copyright, trademark, patent or other proprietary right of any party or infringes any intellectual property law or other applicable law; restrict or inhibit any other user from using and enjoying the Website or any of the Services.

Children under the age of 13 years of age may not access or use the Website. If you are over 13 years of age you may use this Website only with the consent and supervision of a parent or guardian.

Mastering Credits

We give you permission to include the following credit in relation to any CD or other record that has been mastered by ST Mastering and released to the public by you:

"Mastered by ST Mastering"

www.stmastering.com

Such credit shall be included in a suitable place in the inner sleeve liner notes of the CD or record and shall be in the same size, typeface and font as any other similar information included in such liner notes. For commercially viable products we are open to discussion regarding publishing credits in exchange of service / enhanced rates.

ST MASTERING Mixdown Guidelines

– It is important to follow these guidelines in order to avoid unnecessary delay.

– If mixing more than 1 song, please indicate the order in which the songs are to be mixed.

– It is important to include a rough mix, either by mp3 or wav for us to reference when completing initial review.

Managing Session Audio Files

1) File format: Send each stem in the highest resolution possible from the source recording project in wav or aiff format, Avoid sending unintentional clipped or distorted stems. Ensure all stems are sent in singular format. For example do not combine various stems into 1 stem to lower stem count our fee is the same anyway.

2) Managing a session: Only one folder should be sent for each song. It should be labeled as “(Song title – BPM)”. No other session files should be included. It should be notated clearly and correctly so there is no misunderstanding what a part is. Parts that are not to be used should not be included.

3) Export Stems: Record any effects that are part of the tracks-integrity into the stem. All automation should be removed from your session and included in each audio stem that you’re happy with.

4) Track Labelling: Since there is no standard for this, We ask you to spend some time and label the instruments so there is no guessing what they are. As with all projects, song notes are helpful for specific requirements and the overall objective.

Revision And Changes

Our aim is to get it right first time but we understand that adjustments are necessary. They help you achieve your specification. If you need anything changed according to your specification it is helpful for you to provide the following information:

1) Any adjustment will require you to refer to the EXACT stem name you provided

2) Provide time references in mm:ss as to where the changes are required.

3) For volume / fx changes communicate them in percentages Example “square bass at 01:04 reduce volume by 30%”

With every track we offering mix & mastering on, there’s intricate processes involved, many in real time (fader riding, analog recording process. We cover TWO Revision sessions for mix and mastering (you can include as many changes as you like in each session). Further Revision Sessions are billed at £30GBP for up to 2 further revision sessions. Please do not use our online mix and mastering services if in the event you are not able to work with us to revise any work to your requirement. We require the revisions to be initiated to us within one week from the date we send you the work unless you’ve given us notice and we have agreed with you a longer period extension in advance.

For repeated end user adjustments we have charge a £30 fee, here are examples of what would be considered

Example 1) You listened to the first submission and you’ve requested us to turn down the hi hat. We make the revision to down the hi hat and send you another master for review, After listening to master B you ask us to turn the high hat back up slightly but in reality we are dealing with 0.5 db difference. This would be classed as a repeated end user revision.

Example 2) You have listened to the master we delivered and think it could do with a new part and you have submitted a new stem for us to incorporate to your project. Additional elements added that were not part of the original mix / master project would be classed as a repeated end user revision.

Example 3) You have listened to your mix and you would like us to change the arrangement by taking out the 4 bars of the break. You have submitted a new stem to us to incorporate to your project. Arrangement changes that were not part of the original mix / master project would be classed as a repeated end user revision.

For anything related to the following examples billing is applicable at £30 which covers 2 further session. As we are working both in analog and digital domains manual recall is required and this surcharge covers set up. The fee is also applicable for revisions outside the 1 week revision period.

Providing Mastered Stems

As standard for mix + mastering packages we do not provide all individual audio stems in their treated state after we have completed your project. This is due to the extra time constraint. We can provide a full treated project stem package but it needs to be noted that you may not get an exact stem audio match due to various signal flows we’ve used (we use recall sheets on our analog gear + some gear gets random through voltage, heat and duration of session which can vary tone slightly), Full Mastered stems are available billable at £50 per song. HOWEVER If you would like a small amount of treated stems provided they can be requested at no charge however full stem requests come with the additional studio time fee.

The Legal Stuff

EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, THE WEBSITE PRODUCTS AND THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGEMENT. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS WEBSITE AND THE SERVICES. TO THE FULL EXTENT PERMITTED BY LAW, ST MASTERING AND ITS AFFILIATES ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO THIS WEBSITE, THE PRODUCTS, THE SERVICES, OR YOUR USE THEREOF. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF ST MASTERING HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ST MASTERING DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THIS WEBSITE OR THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVERS THAT MAKE THEM AVAILABLE, ARE OR WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ST MASTERING DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE WEBSITE OR THE SERVICES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE.

Governing the Law of This Agreement and claims directly or indirectly arising out of this Agreement shall be governed by and construed in accordance with the laws of the United Kingdom and each party consents to the exclusive jurisdiction of the Courts based in the North of Ireland for the adjudication of any disputes arising out of or related to this Agreement.